Contact information
Contact NovaTrend
We're here to help with questions about our products, orders, delivery, returns, and refunds. Please use the contact details below to get in touch with our customer support team.
Business Information
Store Name: NovaTrend
Business Address:
73 Queen Street
Edinburgh, Scotland EH2 4NA
United Kingdom
Email Support
For general enquiries, product questions, order updates, or assistance with returns and refunds, email us at:
Telephone Support
You can also contact us by telephone:
Order Enquiries
If your enquiry relates to an existing order, please include your order number and the email address used at checkout. This helps us identify your order and assist you more efficiently.
Returns and Refunds
For information about return eligibility, cancellations, exchanges, and refunds, please review our Return & Refund Policy.
Shipping and Delivery
For information about order processing, delivery estimates, and shipping arrangements, please visit our Shipping Policy.
Customer Support
We aim to provide clear product information and helpful assistance before and after purchase. We will review enquiries and respond as promptly as reasonably possible.