Terms of service
Last updated: October 30, 2026
1. About These Terms
These Terms of Service govern your access to and use of the NovaTrend website and purchases made through our online store. By using our website, you agree to these terms, subject to your statutory rights under applicable law.
2. About NovaTrend
NovaTrend is an online retailer. The products, specifications, prices, and availability offered may vary and are described on the relevant product pages.
3. Website Use
You agree to use our website lawfully and not to interfere with its operation, security, or functionality. You must not use our website for fraudulent, unlawful, or otherwise unauthorised purposes.
4. Product Information
We aim to provide accurate product titles, descriptions, photographs, specifications, pricing, and availability. Please review the information on the relevant product page before placing an order. Products are sold as new unless an individual listing explicitly states otherwise.
5. Prices and Payment
Product prices are displayed on the relevant product pages. Applicable delivery charges and the final order total are shown during checkout before you complete your purchase. Payments are processed through the payment options presented at checkout. Orders are subject to successful payment authorisation and any applicable verification requirements.
If a pricing, availability, or payment error occurs, we will take reasonable steps to resolve the issue and contact affected customers where appropriate. Nothing in these terms removes any rights you have under applicable law.
6. Orders and Acceptance
When you submit an order, you are making an offer to purchase the selected products. An order confirmation will be provided after submission. An order may be subject to further checks relating to payment, product availability, or apparent errors. If we cannot fulfil an order, we will inform you as appropriate and arrange any refund due in accordance with applicable law.
7. Delivery
We currently offer delivery throughout the United Kingdom, subject to the options available at checkout. Orders are generally processed within 1–2 business days, Monday through Friday. Standard transit is estimated at 2–3 business days after dispatch. The estimated total delivery time is approximately 3–5 business days.
Delivery estimates are not guaranteed and may vary due to carrier delays, public holidays, severe weather, or other circumstances. Please refer to our Shipping Policy for further information.
8. Returns, Refunds, and Cancellations
Eligible returns and exchanges are accepted within the 14-day return window, subject to applicable law. We aim to process eligible refunds within 7 days after receiving and reviewing a returned product, without limiting mandatory statutory deadlines. Please review our Return & Refund Policy.
9. Intellectual Property
Unless otherwise stated, website text, design elements, graphics, and other content are owned by or licensed to the relevant rights holder. You may not reproduce or commercially use website content without prior permission, except as permitted by law.
10. Limitation of These Terms
Nothing in these terms excludes or limits liability where it would be unlawful to do so, or excludes or restricts your statutory consumer rights.
11. Changes to These Terms
We may update these terms from time to time. The latest version will be published on this page with its revision date.
12. Governing Law
These terms are subject to the laws applicable in the United Kingdom, without affecting any mandatory consumer protections that apply in your place of residence.
13. Contact
NovaTrend
73 Queen Street
Edinburgh, Scotland EH2 4NA
United Kingdom
Email: davidsterlingovi505@gmail.com
Telephone: +44 7456039190